Order Processing And Shipment
All in-stock items are shipped within 24 to 48 hours from date of purchase. Orders placed on Friday will be processed and shipped the following Sunday.
Standard Delivery
Our standard delivery service for the delivery times for Kathmandu Valley are as follows:
- Inside Ring road: 1-2 business days from the date of order.
- Outside Ring road: 2-4 business days from the date of order.
Shipment Outside Kathmandu Valley
- Urban Center: 4-7 business days from the date of order.
- Rest of the country: 10-12 business days from the date of order.
Other International Deliveries
Product may be returned for any reason within 30 days of original purchase. In order to request a refund, contact Caliber Shoes Customer Service at +0977 (01)4 244748, or info@calibershoes.com to be eligible for the refund. Reimbursement will be issued within a period of 30 days of receipt and will be issued in the same manner as the original payment method. Please refer to the CONTACT page on our website for more details on emails and contact numbers.
Cancellation
Orders may be cancelled by submitting a written notice before the product is processed for delivery process. Submit written notice via email to info@calibershoes.com with reason for cancellation.
Orders may be cancelled at any time by submitting a written notice at least five (5) business days prior to the next scheduled processing date. Submit written notice via email to info@calibersoes.com or contact us +977 1 4244748
